Cookie Policy

Last updated: 1 August 2026

1. Introduction

This Cookie Policy explains how HappyMeds uses cookies and similar technologies when you visit happymeds.uk.

It explains:

• What cookies are.
• Why we use them.
• The types of cookies that may be used.
• Which cookies require consent.
• How you can accept, reject or change your preferences.
• How third-party services may use cookies.

This Cookie Policy should be read together with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies can help a website:

• Work correctly.
• Keep products in a shopping basket.
• Remember login information.
• Protect accounts and payments.
• Remember visitor preferences.
• Understand how people use the website.
• Measure website performance.
• Display relevant content where permission has been provided.

Similar technologies may include tracking pixels, local storage, software-development kits, scripts and device identifiers.

References to “cookies” in this policy include these similar technologies where appropriate.

3. Who Places Cookies?

Cookies may be placed by:

• HappyMeds directly. These are known as first-party cookies.
• External organisations whose services are used on the website. These are known as third-party cookies.

Third-party providers may include organisations involved in:

• Payment processing.
• Website analytics.
• Security and fraud prevention.
• Customer-support functions.
• Embedded videos or content.
• Advertising or marketing, where consent has been provided.

Third parties may process information under their own privacy and cookie policies.

4. Strictly Necessary Cookies

Strictly necessary cookies support functions required for the website to operate or to provide a service requested by the visitor.

They may be used to:

• Maintain the shopping basket.
• Complete checkout.
• Keep users signed in securely.
• Remember privacy and cookie choices.
• Prevent fraudulent transactions.
• Protect accounts and website security.
• Balance website traffic.
• Maintain essential forms and page functions.

These cookies may operate without consent where permitted by law because the requested website service could not function correctly without them.

Blocking these cookies through browser settings may prevent parts of the website from working.

5. Functional and Preference Cookies

Functional cookies help the website remember choices made by visitors.

They may remember:

• Language preferences.
• Display preferences.
• Previously selected options.
• Saved account settings.
• Customer-support preferences.

Where consent is required, these cookies will not be activated unless the visitor accepts them.

Rejecting functional cookies may mean that some personalised features do not work as expected.

6. Analytics and Performance Cookies

Analytics cookies help us understand how visitors use happymeds.uk.

They may collect information about:

• Pages visited.
• Time spent on individual pages.
• Links and buttons selected.
• Browser and device type.
• General location derived from an Internet Protocol address.
• Website errors.
• Entry and exit pages.
• Website speed and performance.
• Whether a visitor has previously used the website.

We use this information to understand website performance, identify technical problems and improve the visitor experience.

Analytics cookies will be used only in accordance with applicable consent requirements.

Where consent is required, analytics cookies will remain disabled until the visitor accepts them.

7. Security and Fraud-Prevention Technologies

Security technologies may be used to:

• Detect suspicious activity.
• Prevent unauthorised account access.
• Protect the checkout process.
• Identify automated attacks.
• Prevent payment fraud.
• Protect website forms.
• Maintain network and account security.

Some security technologies may be treated as strictly necessary where they are required to protect the website, customers or requested services.

8. Marketing and Advertising Cookies

Marketing cookies may be used to understand the effectiveness of advertising or to present content based on visitor interests.

They may help to:

• Measure advertising campaigns.
• Understand whether a visitor arrived through an advertisement.
• Limit how often an advertisement is shown.
• Build audience information.
• Measure newsletter or campaign engagement.
• Present relevant advertising on other websites.

Marketing and advertising cookies will not be activated unless the visitor has provided any consent required by law.

HappyMeds does not use health or clinical information for unrelated behavioural advertising.

9. Embedded Content

Some pages may contain embedded content provided by third parties, such as:

• Videos.
• Maps.
• Customer-support tools.
• Payment functions.
• Social-media features.
• External forms.

The external provider may place cookies or receive technical information when the content is loaded.

Where required, embedded content will remain disabled until the visitor provides consent.

10. Session and Persistent Cookies

Session cookies are normally deleted when the browser is closed.

Persistent cookies remain on the device for a defined period or until they are manually deleted.

The duration of a cookie depends on:

• Its purpose.
• The service that placed it.
• The visitor’s consent choice.
• The settings used by the website or third-party provider.

Details of currently active cookies, their purposes, providers and expiry periods should be available through the website’s cookie-preference panel.

11. Cookie Consent

When you first visit happymeds.uk, a cookie banner may allow you to:

• Accept optional cookies.
• Reject optional cookies.
• Select individual cookie categories.
• Read further information.
• Continue using essential website functions.

Rejecting optional cookies will not prevent access to the website’s essential functions.

Consent must be freely given and may be withdrawn at any time.

12. Changing Your Cookie Preferences

You can change or withdraw your cookie choices at any time by selecting the “Cookie Settings” or “Manage Cookie Preferences” link available on the website.

Withdrawing consent will not affect processing that took place lawfully before consent was withdrawn.

Previously stored optional cookies may remain on your device until they expire or are manually deleted.

13. Browser Settings

Most browsers allow you to:

• View stored cookies.
• Delete cookies.
• Block all cookies.
• Block third-party cookies.
• Receive a warning before cookies are stored.

Browser controls vary between providers and devices.

Blocking all cookies may prevent the basket, login, checkout or other website features from functioning correctly.

14. Do Not Track and Similar Signals

Some browsers provide “Do Not Track” or similar privacy signals.

There is no single standard governing how every website must respond to these signals. We will apply available privacy preferences and consent settings in accordance with applicable law and our website technology.

15. Updates to This Cookie Policy

We may update this Cookie Policy where:

• Our website technology changes.
• New service providers are introduced.
• Cookies are added or removed.
• Data-protection or cookie law changes.
• Our consent-management process changes.

The latest version will be published on this page with its revision date.

16. Contact

For questions about cookies or privacy, contact:

Email: help@happymeds.uk